Privacy Policy

Who this policy applies to

This policy applies to visitors of our website and anyone who contacts us through the online enquiry form, email, or phone. It does not cover third-party websites that may be linked from our pages.

Information we collect

We collect information that you voluntarily provide when you submit our contact form. This may include your full name, email address, telephone number, company name (optional), product or flange type of interest, and the content of your message. We may also receive technical information such as the date and time of your submission, which helps us manage enquiries and prevent spam.

How we use your information

We use your information solely to respond to your request, issue quotations, discuss specifications (pressure class, material grade, dimensions), and maintain ordinary business records related to export and supply. We do not send unsolicited marketing messages unless you have asked us to stay in touch.

How we protect your information

Our website uses a security check (CAPTCHA) to reduce automated spam. Enquiry details may be stored in secure business tools we use to process requests, such as email services or internal spreadsheets, accessible only to authorised staff. While we take reasonable steps to protect data sent over the internet, no online transmission can be guaranteed to be completely secure.

Sharing with third parties

We do not sell, rent, or trade your personal information. We do not share it with third parties for their own advertising. We may use trusted service providers (for example, email delivery or cloud storage) strictly to operate our enquiry process on our behalf, and only under confidentiality and security obligations.

How long we keep your information

We retain enquiry records for as long as needed to complete your request, maintain accounting and export documentation, and meet applicable legal requirements. When information is no longer required, we delete or anonymise it where practical.

Your choices and rights

You may contact us to request a copy of the personal information we hold about you from a website enquiry, to correct inaccurate details, or to ask us to delete your information where we are not legally required to retain it. We will respond to reasonable requests in a timely manner.

Contact us about privacy

For any privacy-related question or deletion request, please reach out to us:

• Protechvalvefittings@gmail.com
• +91 8511961046+91 878-0165235
• Shed No. 87, Golden Industrial Park, Girnar Scooter Compound, B/h. Bank Of India, Odhav Ring Road Circle, Odhav, Ahmedabad-382415, Gujarat, India